01 / SERVICES

Turn cross-border recovery support
into practical work packages.

Four workstreams—facts, communication, planning and tracking—help businesses establish transparent, reviewable coordination.

Four core services

Claim and transaction review

Organize contracts, orders, invoices, shipping, payment and correspondence records to establish a factual timeline and document priorities.

Deliverables: factual case file, document checklist and key milestone summary.

Cross-border communication

Help coordinate Chinese, English and Japanese communication and record counterpart commitments, payment arrangements and pending actions.

Deliverables: communication log, commitment tracker and milestone reminders.

Recovery-plan support

Develop action plans for discussion and tracking around negotiations, instalments, security arrangements and risk escalation.

Deliverables: plan summary, action list and stage reports.

Professional coordination

Organize case facts and documents for compliant handover to lawyers, arbitration institutions and other professionals.

Boundary: regulated matters are handled by appropriately qualified professionals in accordance with applicable law.

How we work together

01 Initial discussion

Understand the parties, amount, ageing, trading countries and current objectives.

02 Document review

Assess document completeness, key facts and missing information.

03 Coordinated action

Advance communication, planning and professional coordination in stages.

04 Review and reporting

Summarize progress, unresolved matters and follow-up risk-control recommendations.

Frequently asked questions

What should I prepare for an initial enquiry?

Prepare the parties’ details, contracts or orders, invoices, shipping and payment records, and key correspondence. You may start with a redacted summary.

Does Huahao guarantee recovery?

We do not promise a particular recovery outcome. We provide fact review, communication coordination, planning support and progress tracking.

Who handles litigation and arbitration?

Litigation, arbitration, lawyers’ letters and other regulated matters are handled by appropriately qualified professionals under applicable law. Huahao may assist with document organization and handover within its permitted scope.

How can I contact Huahao?

Please email info@hhcr.cn with your industry, trading region and the issue you need help with.